Summary: Jessica Rowe and Matzineyah Kelly join Gracepoint Home Care In Mobile, AL as the Team Member Success Manager and the Client Relationship Success Manager, respectively, to implement the new mission statement, vision statement, and core values aimed at client satisfaction.
Home Care in Mobile, AL – Choosing the right home care service provider is daunting, especially when a senior requires 24/7 Home Care. While family members spend time finding high-quality personalized care, Gracepoint Home Care Mobile AL gives them the freedom to live worry-free, knowing that their loved one is safe and healthy. The home health Mobile AL team comprises caregivers and staff passionate about easing lives and offering companionship at home, in nursing home facilities, and assisted living facilities.
The home healthcare service has implemented a new mission, vision, and core values to guide its operations. The commitment behind the change focuses on caring about clients/the community, growing the company’s abilities/impact/results, and working with team members to ensure Home Care are provided with the utmost quality of service and professionalism.
“Our mission is simple but profound. We create a legacy of excellence in home care. The passion we have for what we do is evidenced by not only these words but also in action.” – Dawn Davis, Director of Community Relations for Gracepoint Home Care
Gracepoint Home Care hired Jessica Rowe and Matzineyah Kelly as the Team Member Success Manager and the Client Relationship Success Manager, respectively, to bolster the implementation of the mission and vision statements. Both women bring a wealth of experience and dedication to meeting the needs of clients and their families. They come with impressive resumes demonstrating their capability of meeting challenges head-on without compromising the company’s standards.
As Team Member Success and Client Relationship Success Managers, Jessica and Matzineyah will serve as administrative leaders of the home healthcare service. They will support the mission by creating a legacy for excellence and handling all aspects of team member and client relationships. They will also work collaboratively with the Home Care Coordinator and the Director of Community Relations to enhance clients’ experiences. The two new positions will result in higher levels of client interaction resulting in exceeded expectations, more positive feedback, and long-term relationships with clients locate in the communities of Mobile and Baldwin Counties.
As one of the leading providers of home care Mobile AL, Gracepoint Home Care knows that caregiving can be overwhelming, even with professional help. For this reason, the team creates a custom care plan for loved ones who need companion care, Personal Home Care, Home Health Care, and skilled nursing care. Their approach has earned the company many 5-star reviews, prestigious partnerships, and recognitions.
A family member can call the home care service company at (251) 451-7481 to explain their loved one’s home care needs and ask any questions. During the in-person visit, the representative assesses care requirements, discusses daily routines, explains care expenses, reviews medical history, performs a house safety inspection, and develops an activities worksheet/schedule. They then assign a qualified caregiver to begin their duties. Gracepoint Home Care is located at 600 Bel Air Blvd, Mobile, Alabama, 36606, US. Visit their website to have a look at their mission, vision, and core values.