Gracepoint Home Care is proud to announce that we have been recognized with the 2026 Best of Home Care® – Leader in Experience Award from Activated Insights, a nationally respected workforce and experience management platform serving the post-acute care industry.
This award represents the highest level of recognition offered by Activated Insights and places Gracepoint Home Care among the top 10% of home care providers nationwide participating in the Activated Insights Experience Management program.
What the Leader in Experience Award Means
The Leader in Experience Award is reserved for home care organizations that demonstrate consistent excellence across multiple quality and satisfaction measures—for both clients and caregivers. Unlike awards based on nominations or applications, this recognition is earned through independent, third-party interviews and data analysis.
To qualify, at least 10% of Gracepoint Home Care’s clients and caregivers were interviewed every month over a 12-month period. These interviews measured satisfaction across 10 or more key quality metrics, including:
- Caregiver training and professionalism
- Compassion and respect
- Communication and responsiveness
- Scheduling reliability
- Client–caregiver compatibility
- Overall satisfaction and trust
Using this ongoing feedback—along with national benchmarks provided by Activated Insights—our team continuously set goals, measured performance, and made improvements to ensure the highest possible care experience.
A Commitment to Clients and Caregivers Alike
This recognition reflects what we believe sets Gracepoint Home Care apart: exceptional care starts with exceptional people. By listening closely to both our clients and our caregivers, we’re able to build stronger relationships, deliver more consistent care, and create positive experiences at every stage of the care journey.
“This recognition is a true honor and reflects the trust our clients place in Gracepoint Home Care every day. It belongs to our caregivers, whose compassion and dedication make a real difference in the lives of the families we serve. We remain committed to delivering care that is not only high-quality, but deeply personal.”
Why This Matters for Families
The Best of Home Care® – Leader in Experience Award helps families identify home care providers that have been independently recognized for quality, consistency, and trust. For families seeking care for themselves or a loved one, this award offers reassurance that Gracepoint Home Care delivers care that is not only clinically sound, but also compassionate, reliable, and relationship-driven.
Recognition from Activated Insights
“At Activated Insights, our mission is to help post-acute care organizations create experiences that exceed expectations for both clients and caregivers,” said Bud Meadows, Chief Executive Officer of Activated Insights. “When agencies like Gracepoint Home Care consistently use feedback to improve and elevate care, it demonstrates a deep commitment to excellence. We’re proud to recognize their achievements and celebrate this milestone.”
